Frequently Asked Questions FAQ
How can I book an eye test online with Optica Eye Clinic?
You can book an eye test online by selecting your preferred Optica Eye Clinic branch and a convenient appointment time. We provide eye examinations for both NHS and private patients.
How often should I have an eye examination?
Regular eye examinations help monitor your vision and overall eye health. Your optometrist can recommend how frequently you should have an eye test based on your individual needs, age and eye health.
Do you provide NHS eye tests as well as private eye examinations?
Yes. Optica Eye Clinic provides both NHS and private eye examinations across our practices in Forest Hall, Wallsend, Jarrow, Blyth and Doxford Park.
Can I arrange an eye test at home?
Yes. We provide home eye test services for patients who may find it difficult or unsuitable to visit a practice. Our domiciliary eye care service can arrange an eye test at home where appropriate.
Who can benefit from an NHS home eye test service?
An NHS home eye test may be available for people who are unable to visit an optician easily because of their circumstances. Our team can provide more information about eligibility and arrange an appropriate home visit.
Do you provide eye care for children?
Yes. We provide children’s eye examinations and eye care. Children’s tests can use pictures and specialist equipment, making the examination suitable even for children who cannot yet read.
Can I get help choosing glasses for my child?
Absolutely. We offer a range of modern children’s frames and can help you choose glasses that are comfortable, practical and suitable for your child’s needs.
What should I do if I notice flashing lights or new floaters?
Flashing lights or new floaters can sometimes require prompt professional assessment. If you experience a sudden or significant change in your vision, contact an optometrist or appropriate eye care service as soon as possible for advice.
Can I have an eye examination if I have diabetes?
Yes. Regular eye examinations can be an important part of looking after your eye health if you have diabetes. A routine eye examination is different from diabetic screening, so your optometrist can advise you about the eye care you need.
What is an optometrist and what do they check during an eye test?
An optometrist is a qualified eye care professional who examines vision and assesses the health of your eyes. An eye examination can include checking your prescription, vision and other aspects of your eye health using appropriate clinical equipment.
Do you provide contact lens fitting services?
Yes. Optica Eye Clinic provides contact lenses and solutions, including support with contact lens fitting. Our team can help identify suitable lenses based on your prescription, lifestyle and individual requirements.
Are daily disposable contact lenses suitable for everyone?
Daily disposable lenses can be a convenient option for many contact lens wearers, but suitability depends on your eyes, prescription and individual circumstances. A qualified optometrist can assess your needs and recommend suitable lenses.
Can you help me find comfortable contact lenses for sensitive eyes?
Yes. If you experience discomfort or have sensitive eyes, our opticians can discuss your requirements and assess which contact lens options may be appropriate for you.
Do you offer eyewear and glasses from different styles and brands?
Yes. We offer a selection of eyewear designed to suit different preferences, prescriptions and lifestyles. Our team can help you choose frames that provide a comfortable fit while matching your preferred style.
Which Optica Eye Clinic branch can I visit for my eye care?
Optica Eye Clinic has practices serving Forest Hall, Wallsend, Jarrow, Blyth and Doxford Park. You can choose the branch that is most convenient for you when arranging your appointment.